To withdraw funds from your account, click on the “Withdrawals” tab on the Client Portal. Withdrawals can be made through Cards, Bank Transfers, Skrill, Neteller, Dinarak, and ICC UnionPay.
1. Credit/Debit Card:
1.1 Card withdrawals are possible only when a deposit was previously made using a card.
1.2 To withdraw any amount back to your card, click on the “Credit / Debit card” tab under “Withdrawals.” You will then be redirected to a new page where you can fill out your withdrawal information.
2. Bank Transfer:
2.1 To request a withdrawal to your bank account, click on the “Bank Transfer” tab under “Withdrawals,” and you will be redirected to a new page.
2.2 First, choose the account that you wish to withdraw your funds from and type down the amount you wish to withdraw.
2.3 Fill out your bank account details as required in the form. Once you’ve filled out all the required information, please click submit.
If this is your initial withdrawal request via Bank Transfer, Equiti will require a Statement upload for our team to verify your bank details to assure accuracy and ensure quicker and safer payments.
2.4 A pop-up page will request you to upload your bank statement (within the last 3 months). You will be able to select your statement or image from your computer by clicking ‘Choose a file’ then searching for the statement with corresponds to the details you submitted in the request.
2.5 Alternatively, you can take a photo using your mobile by clicking ‘Choose a file’ then take a photo of your
statement or search in your images/documents for the statement.
2.6 Once adding the statement, please remember to click ‘Upload Documents’ for the file to be sent to our Back Office team to save and approve your withdrawal request.
3. Skrill:
3.1 To withdraw funds to your Skrill account, click on Skrill under the Withdrawals tab.
3.2 Select the account that you wish to withdraw your funds from, enter the amount that you wish to withdraw, then enter your Skrill E-mail address and finally type down your Equiti Portal password.
Your withdrawal will be received by our payments team, who will process it within one working day. If you did not previously deposit via Skrill, and this is your first withdrawal, our team will require a screenshot of your Skrill account that shows your Skrill account name and email address.
4. Neteller:
4.1 To withdraw funds to your Neteller account, click on Neteller under the Withdrawals tab.
4.2 Select the account that you wish to withdraw your funds from, enter the amount that you wish to withdraw, then enter your Neteller E-mail address, and finally type down your Equiti Portal password.
Your withdrawal will be received by our payments team, who will process it within one working day. If you did not previously deposit via Neteller and this is your first withdrawal, our team will require a screenshot of your Neteller account that shows your Neteller account name and email address.
5.Dinarak:
5.1 To withdraw funds to your Dinarak account, click on the “Dinarak” tab under withdrawals. You will then be redirected toa new page.
5.2 In the first field, choose the wallet account in JOD and enter the amount you wish to withdraw.
5.3 Enter additional information specifying your account number with Dinarak and any additional information that may help us process the withdrawal.5.4 Finally, enter your client portal password and press “Submit.”
6. ICC UnionPay
6.1 For withdrawals to your ICC Union Pay prepaid card, click on the “ICC - UnionPay” tab under withdrawals.
6.2 Choose the account you wish to withdraw from and enter the amount you wish to withdraw. ICC withdrawals can be made in USD only.
6.3 Enter the required additional details like your ICC account and any other information that will help us in the withdrawal process.
Do not submit any sensitive information in the form, such as passwords and pin-codes.
6.4 Finally, enter your client portal password and press “Submit.”
Have a more detailed look on your withdrawal options on the Deposit & Withdraw section of our help center.