If you are not able to close an order, please check the following reasons:
- No internet connection.
- Invalid volume (for example, our jp225roll minimum volume traded is 1 lot)
- Expired contracts, in this case, refer to the expiry dates on the website: https://www.equiti.com/africa/products/expiry-dates/
- Technical Error: in this case, contact the support directly at support.af@equiti.com